NEON FAQ's

Will my neon sign require any specialist installation?

The majority of neon signs that we supply are for internal use, and come mounted either inside an acrylic case, or on an acrylic panel (making them easily portable), complete with a normal mains plug, which can be plugged into an accessible plug socket. The sign simply needs to be fixed onto the wall, or suspended from chain that we will supply. Neon signs for permanent external use, and some large internal neon signs, will require specialist installation.

What if I want to fix my neon sign directly onto the wall or onto my own backing?

If you are looking for us to supply you with individual neon sections that are not fitted onto a backing so that they can be fixed directly onto a wall, or your own backing, then we would always advise that this is done by a neon sign installer, or an electrician with neon experience. This should always be done in accordance with IEE Wiring Regulations. Please ask for further details.

Can I operate my neon light from a light switch?

It is possible to operate neon from a light switch in some situations, but there are regulations regarding this. Please ask for further information, or consult your electrician.

Will it cost me a lot of money to run my neon sign?

Most of the neon signs that we manufacture are less than 100 Watts of illumination, and many are even less than 60 Watts, which is the typical wattage of a domestic light bulb.

Do Neon Creations offer an installation service if required?

Whilst we don’t currently have our own installation team, we do have a network of neon sign installers in certain areas of the UK.

Do you deliver outside the UK?

As we are only able to offer a delivery service which is guaranteed against breakages within mainland UK, we don’t tend to supply outside of the UK. However, if a customer is prepared to take the risk of the neon sign being damaged in transit, or have their own shipping company with whom they are able to arrange transportation, then we can work alongside this.

How long can I expect my neon sign to last?

The typical life-span of the neon tubes should be at least 10 years. During this time the transformer which powers the neon may need to be replaced, but this is something that is quite straight forward to do.

Do you offer a guarantee?

We offer a 12 month guarantee on materials and workmanship on all of our neon signs. However, this does not extend to any damage that may occur as a result of incorrect installation, or to breakages that occur after delivery. Please refer to our Terms and Conditions, and our Instructions and Guarantee for further details.

How much does a neon sign cost?

As the majority of the signs that we supply are custom made to order, prices are worked out on an individual basis. As a guideline, prices start from around £300 +VAT plus delivery, and this would be for a neon sign consisting of 3 or 4 letters at a size of around 600mm x 300mm. Our average price tends to be around £550 +VAT (not including delivery). However, we do prefer to provide you with an accurate quotation, so please contact us with the details of your requirements.

Is there a minimum size that you need to work to?

We tend to work to a minimum letter height of around 10cm, as we find that letters have more definition at this size. It is possible to make letters smaller than this, but larger letters do tend to look neater.

How long does it take from placing an order to receiving my custom made neon sign?

Our lead time is typically 2-3 weeks from order confirmation, but this can change on a daily basis, it just depends on how many orders we receive. Please enquire with us and we can give you an indication of up to date lead times. We are sometimes able to turn work around at 1 week’s notice.

Are neon signs dangerous?

Although a high voltage electric current passes through the glass tubes to light up the gas inside, in the unlikely event that a glass tube did break, any power to the neon sign would immediately cut off, meaning that there is no electric current passing through. We do however advise that in public areas where the sign could easily be knocked into, that the neon is supplied with a clear cover in front of it.

Will my neon sign be made from a continuous length of glass tube?

This depends on how many letters the neon sign has, and what the height of the letters are. Usually, a neon sign would be made up from more than one section of glass. These sections are then joined together by small pieces of cable to make an electric circuit, but this doesn’t detract from the overall look of the sign. Please refer to our Gallery for examples.